Section 1 — Mandatory content
The Department for Language Education and Sport (DEOS), Medical University of Sofia, is committed to ensuring accessible access to its website at deos.mu-sofia.bg.
This statement is drawn up under art. 58в of the Electronic Governance Act (ЗЕУ) and art. 39 and 39a of the Ordinance on the general requirements for information systems, registers and electronic administrative services, in accordance with Directive (EU) 2016/2102.
The applicable standard is EN 301 549 V2.1.2 (2018-08), which incorporates WCAG 2.1 level AA.
I. Compliance status
This website partially complies with the requirements of the standard, due to the non-conformities and exemptions set out in Annex 1.
II. Non-accessible content
The following content is not yet fully accessible. See Annex 1 for the specific non-conformities.
III. Preparation of this statement
The method used was self-assessment carried out by the website owner within the meaning of art. 1(1) or (2) ЗЕУ.
- Statement first drawn up: 30.09.2026
- Last review: 30.09.2026
- Last update following evaluation or substantial revision: 30.09.2026
The statement is reviewed at least once a year, and additionally whenever the Minister of Electronic Governance issues binding instructions under art. 60a(5), item 1 ЗЕУ.
IV. Feedback and contact information
If you encounter difficulty in accessing content on this website, or notice a problem that is not listed here, please write to the contact address in Section 2 below. We ask that you describe the problem and, where possible, indicate the page address.
V. Enforcement procedure
1. Signals to the Department. Under art. 58г(1) ЗЕУ you may submit a signal about a violation of the accessibility requirements, in person or through an authorised representative, on paper or electronically:
- by email: deos@deos.mu-sofia.bg
- by post to: 2 Zdrave Str., 1431 Sofia, Bulgaria
Signals are registered on the day of receipt and examined within one month of the date of registration. Within the same period we send a reply describing the measures taken to remedy the violation and the deadline for their implementation, or a reasoned refusal where the signal is found unfounded.
2. Complaints to the Minister of Electronic Governance. Under art. 58г(2) ЗЕУ you may lodge a complaint with the Minister of Electronic Governance if the Department:
- does not reply to your signal within the deadline stated above, or
- does not take the measures to remedy the violation described in the reply to your signal.
Complaints may be submitted:
- electronically to mail@e-gov.bg, with the subject “Жалба относно нарушението на достъпността на интернет страници”
- through the registry of the Ministry: 6 Gen. Yosif V. Gurko Str., 1000 Sofia
- by post to the same address
Under art. 60a ЗЕУ, control over the conformity of websites and mobile applications with the accessibility requirements is exercised by the Minister of Electronic Governance.
Section 2 — Recommended content
DEOS works to increase the digital accessibility and usability of its website, following the applicable standards, good practice and regulatory requirements. If you experience difficulties or find content inaccessible, please contact us — your feedback helps us keep the site in the best possible state and improve it continuously.
deos@deos.mu-sofia.bg
2 Zdrave Str., 1431 Sofia, Bulgaria
Annex 1 — Non-conformities
| Requirement of EN 301 549 / WCAG 2.1 AA | Status |
|---|---|
| Text alternative for non-text content (WCAG 1.1.1) | Partially met. A small number of images in older news items and pages lack descriptive alternative text. New uploads prompt editors for this text; the remaining items are being corrected. |
| Contrast (minimum) (WCAG 1.4.3) | Partially met. Some text on the site’s light-blue brand background does not yet reach the required 4.5:1 contrast ratio. This affects a defined set of interface elements and is being corrected. |
| Focus order / keyboard operability (WCAG 2.4.3) | Partially met. Image galleries (lightboxes) do not yet fully trap and return keyboard focus when opened and closed. |
| Mechanism for abbreviations and acronyms (WCAG 3.1.4) | Not provided. An explicit expansion mechanism for abbreviations is not yet implemented. |
| Mechanism for terms, idioms and jargon (WCAG 3.1.3) | Not provided. |
| Audio description of video (WCAG 1.2.5) | Not provided. Video is embedded from third-party platforms (YouTube); no synchronised audio description is supplied. |
| Captions for live audio or video (WCAG 1.2.4) | Not applicable — no live audio or video is broadcast on this website. |
| Alternative presentation of pre-recorded audio/video (WCAG 1.2.3) | Not applicable — no self-hosted audio or video recordings are published. |
| Images of text (WCAG 1.4.5) | Partially met. Some legacy banners and a number of downloadable documents (PDF) contain text rendered as an image. |
BG
EN
Dear students,
The role of the Department of Language Education and Sports (DEOS) is of essential importance during your studies. The professional teaching staff provides quality education in foreign languages for Bulgarian and international students, which opens the doors for full-fledged cooperation with the international scientific medical community and the presentation of students' achievements and developments from the Medical University of Sofia at authoritative scientific forums.
